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Prospect Management and Data Services
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Prospect Management and Data Services

Prospect Management and Data Services

Requests

CRM Help Form

Do you need help with access, navigation, dashboards, reports, etc. on the new CRM?

Access Forms

Request to create, modify, or deactivate Banner, Argos, BDM, or CRM access.

Alumni/Donor List

Request Alumni or donor lists. (Ex. Art majors or Nursing dept. donors)

Assignment Change

Request a change of staff assignment for a constituent.

Codes

Request communication, project, contact, event, or exclusion codes.

Dashboards

Request a new dashboard or modify a current dashboard.

Data

Request data related to communications or other analysis.

Decease Record

Request a record/records to be deceased.

Forms

Request to create, update or remove web forms.

New Record Setup

Request a new record to be created.

Phonathon Call

Request that an assigned alum or donor receive a call from a phonathon student.

Record Updates

Request an update for constituent records. (Ex. biographical, deceased, exclusions, etc.)

Research

Request new contact information or research profiles for cultivation or events.

Contact Us

Jennifer Borens
Data Responsibilities
  • Updating/Deceasing records
  • Adding exclusion codes
  • Student and HR Payroll
  • Data cleanup projects
Brittney Morris
Data Responsibilities
  • Updating/Deceasing records
  • Adding exclusion codes
  • Data cleanup projects
  • Research requests
  • Assignment change requests
Sue Johns
Data Responsibilities
  • CRM transition management
  • Data cleanup projects
  • Data testing
  • Internal or external departmental requests
  • Uploads to AUAMAIL
  • Presidential Christmas cards
  • Code creation
  • Banner/ARGOS – training and access
  • IT support
Will Reynolds
Data Responsibilities
  • Berea Fund communications
  • Adhoc mailings
  • Magazine and Philanthropy Report
  • Dashboards
  • Stewardship mailings
  • Code creation
  • New ARGOS queries
  • CFFR requests
  • Alumni communications
  • Training on specific dashboards or queries
  • Banner/ARGOS access
  • IT support
  • CRM transition
Rachael Isaacs
Data Responsibilities
  • Monthly, quarterly and annual reports
  • Adhoc queries
  • Contact report and communication uploads
  • Dashboards
  • Training on specific dashboards or queries
  • New ARGOS queries
  • Donor acquisition
  • Stewardship communications
Dustin Cooper
Data Responsibilities
  • Adhoc queries
  • Contact report and communication uploads
  • Dashboards
  • New ARGOS queries
  • Communications